Privacy Policy

Welcome to Nela Travel & Tours (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://nelatravel.site.

1. Information We Collect

We may collect the following types of personal data when you use our website:

Personal Information: such as your name, phone number, email address, and travel preferences when you make a booking or submit an inquiry.
Payment Information: if applicable, for travel bookings.
Usage Data: such as your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

Process bookings and travel inquiries
Communicate with you about your travel plans
Provide customer service and support
Send promotional offers or travel updates (with your consent)
Improve our website and services

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

Trusted service providers (e.g., payment processors, travel partners)
Legal authorities, if required by law

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw your consent for marketing emails
Contact us regarding any concerns about your data

To exercise these rights, email us at: nelatraveltours@gmail.com

6. Cookies

We may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 nelatraveltours@gmail.com
📞 +355 68 20 98 112